777j Privacy Policy

1. Information We Collect

777j collects various types of information. This information is divided into three main categories:

• Registration Information: Name, date of birth, email address, mobile number, and other information provided when creating an account.
• Identity Verification Information: Copies of your national ID card, passport, or other government-issued documents — required to confirm age and identity.
• Financial Information: Details of your deposit and withdrawal transactions (related to bKash, Nagad, Rocket, Upay, or bank transfers). We do not store any full payment card numbers.
• Technical Information: IP address, browser type, device information, access times, and log data.
• Gaming Activity: Betting history, session duration, preferred game categories, and records of promotion usage.
• Communication Information: The content of messages you send via live chat and email ([email protected]).

2. How We Collect Information

We collect information in the following ways:

• Information Provided Directly: During account registration, deposits or withdrawals, when completing identity verification forms, and when contacting the support team.
• Automatically Collected Information: Through cookies, pixel tags, and log files when you visit our website.
• Information Received from Third Parties: Payment processing providers may supply us with transaction confirmation and fraud-prevention related information.

3. How We Use Your Information

777j uses collected information for the following legitimate purposes:

• Account Management: Creating, maintaining, and securing your account.
• Service Delivery: Processing deposits, withdrawals, and gaming activity.
• Identity Verification: Confirming age and preventing identity fraud.
• Fraud Prevention: Identifying suspicious transactions or multiple accounts and taking necessary action.
• Customer Support: Resolving your complaints, questions, and issues.
• Promotions & Bonuses: Processing offers and bonuses applicable to your account.
• Responsible Gaming: Detecting unusual gaming patterns and providing assistance when needed.
• Legal Obligations: Complying with applicable laws and regulations.
• Platform Improvement: Conducting analysis to further improve the user experience.

4. Sharing & Disclosure of Information

777j never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and authorized banks — only the information necessary to complete transactions.
• Game Software Providers: Technical information shared with partners such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, and Ezugi to ensure gameplay.
• Identity Verification Services: With authorized third parties for the KYC process.
• Legal Obligations: In compliance with lawful orders from a competent court, government body, or law enforcement authority.
• Business Transfers: In the event of a merger or acquisition, where you will be notified in advance.

Outside the cases listed above, your information will not be shared with any third party under any circumstances without your consent.

5. Cookies Policy

The 777j website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions, security tokens, and saving preferences. These cannot be disabled.
• Analytical Cookies: Used to analyze website traffic and usage patterns.
• Performance Cookies: Help improve the speed and stability of the platform.

You can disable analytical and performance cookies through your browser settings. However, this may limit some functionality of the site.

6. Data Security Measures

777j applies industry-standard technical and administrative security measures to protect your information:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive information — such as payment details — is secured with strong encryption algorithms.
• Access Controls: Only authorized personnel can access your information, and only when required by their role.
• Regular Security Audits: Regular security assessments are conducted to identify and address vulnerabilities in our systems.
• Firewall & Intrusion Detection: Active security measures are maintained to prevent unauthorized access.
• Staff Training: All our staff receive regular training on the protection of personal information.

However, since 100% security on the internet cannot be guaranteed, no method is entirely free of flaws. We take every precaution possible, but in the event of a security breach, we will notify you as soon as possible.

7. Data Retention Period

777j retains your information for as long as necessary to provide our services and to meet applicable legal obligations:

• Account Information: For as long as the account is active and for a reasonable period after the account is closed.
• Financial Transaction Records: For the period specified under anti-money laundering (AML) regulations.
• Communication Records: For as long as necessary for resolving complaints and improving service quality.
• Marketing Preferences: Until you withdraw your consent.

Once the applicable period ends, your information will be securely deleted or anonymized.

8. Protection of Minors

777j is for users aged 21 and above only. We do not knowingly collect information from any minor. An age verification process is followed at the time of account registration. If we are informed that a minor's information has been collected by mistake, we will immediately delete that information and close the relevant account.

9. International Data Transfers

In some cases your information may be processed on servers located outside Bangladesh, particularly when working with game software providers. In such cases we ensure that equivalent protections to our own policy are in place in the destination country or organization. We will never transfer your information to any country where adequate protection cannot be guaranteed.

10. Security Breach Notification

If a security breach occurs and is determined to potentially affect your information, 777j will notify you as quickly as possible. The notification will include the nature of the breach, details of the information affected, and the measures we have taken. Where necessary, you will be advised to take precautionary steps, including changing your password.

11. Marketing Communications

If you have agreed to receive our promotional emails or messages, you may withdraw that consent at any time. To withdraw, contact our support team or email [email protected]. Even after withdrawing consent, important account-related messages may continue to be sent, as these are necessary for service delivery.

12. Changes to This Policy

777j may update this Privacy Policy from time to time. If changes are made, we will publish the new version on the website. For significant changes, we will send a notification to your registered email address. Continuing to use the service after a revised policy is published indicates your acceptance of the new policy.

13. Contact & Complaints

If you have any questions, comments, or complaints regarding this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week — available in Bengali and English

We will process your request as quickly as possible. We are committed to taking the necessary steps for requests related to data protection rights.